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job details

System Administrator

461 Bourke St, Melbourne, Victoria 3000, Australia
Employees can work remotely

When the Error Message says “Contact your System Administrator” and there is no System Administrator.

That means, we are not keeping calm, we are going off the walls! Help us to configure, manage, troubleshoot, monitor and fix every aspect of Novatti’s computer network and IT infrastructure.


Who we are?

The Novatti Group is a fintech company that enables businesses to pay and be paid from any device, anywhere. By using our solutions, businesses can send money internationally, accept payment from consumers both in-store and online, provide prepaid Visa cards, automate their billing, and a whole bunch of other amazing things needed to operate in a digital and increasingly cashless world.

Our clients include everyone from corner stores to start-ups to global organisations, while our key partners are some of the world’s biggest and most innovative companies, including Visa, Apple Pay, Google Pay, and Marqeta. We are listed on the Australia Stock Exchange (ASX) and have operations in multiple countries globally, including China, the Philippines, UK, and US.

Most importantly, we are a fast-growing company that is looking for amazing, talented people who want to join us on our journey and grow with us. 


What will you be doing?

As a System Administrator, you have excellent interpersonal communication skills and be able to handle multiple customer requests, projects, and deadlines while maintaining the ability to handle unexpected situations. Additionally, you will wear many hats and you are able to remove viruses one day, solve complex server problems the next, and present high level IT support to our business unit Emersion and the rest of the organisation. In this role you will:

  • Install, configure and maintain software across Microsoft, Salesforce and Atlassian suite of products.
  • Manage network servers and technology tools and monitor performance and maintain systems according to requirements.
  • Ensure security through access controls, backups and firewalls.
  • Administrate infrastructure, including firewalls, databases, malware protection software and other processes.
  • Maintain healthy working relationships with multiple employee needs, manage business units expectations, and regularly communicate project status.
  • Understand Emersion business units processes and goals and recommend technology solutions to improve those processes or achieve those goals.
  • Solve complex technical problems including desktop viruses, software deployments, server and desktop hardware issues and software problems.


What would make you a good candidate?

  • You have proven experience as a System Administrator, Network Administrator or similar role with a Bachelor in Information Technology, Computer Science and professional certification – Microsoft Certified Systems Administrator (MCSA).
  • You have experience with databases, networks (LAN, WAN) and patch management.
  • You have extended knowledge of system security (e.g. intrusion detection systems) and data backup/recovery.
  • You are familiar with various operating systems and platforms.
  • You work resourcefully and you are able to roll up your sleeves with your problem-solving aptitude.
  • You have the ability to create and maintain positive relationships with stakeholders at all levels.
  • You are motivated by a fast-paced environment where you will have to constantly adapt with a can-do attitude – no two days are the same, seriously!


What it means to work for us

Does shaping your own future excite you? Are you inspired by blending your passions and career? At Novatti, we are inspired by the curious-minded, diverse thinkers, authentic individuals, and we recognize that no two journeys are the same. Some of the other perks of working with us:

  • Opportunities to learn and accelerated career development.
  • A collaborative, team environment with people who truly love what they do.
  • Regular social activities and celebrations.
  • New office in the heart of buzzing CBD.
  • Flexible work arrangements, including remote working.


Bill Gates once penned “We are changing the world with technology.” If you feel the same, take the leap and apply with us.

To start your application with us, please submit your CV and a cover letter (yep, we do read them) and we will be in touch as soon as we can. Please include the word “#fintechsfuture” at the top of your cover letter so that we know you took the time to read our job ad.

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